Canada Employment and Immigration Union -
July 12, 2011

SDA II Agreement reached

We are pleased to announce that an agreement has been signed by National Health Union (NHU), Canada Employment and Immigration Union (CEIU), Public Service Alliance of Canada (PSAC) and Human Resources and Services Development Canada (HRSDC) to address outstanding SDA II grievances. 

The agreement covers over 1000 employees and addresses over 5000 grievances related to the Service Delivery Agent II (SDA II) work description. The agreement will compensate those employees, not already compensated, who performed the duties related to the administration of the Canada Pension Plan (CPP) / Old Age Security (OAS) programs of the SDA II position during the period April 1, 1996 to September 13, 2006. 

Please consult the Questions and Answers document here for more detailed information.

Questions can be directed to your National Union representative.

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