Canada Employment and Immigration Union - http://ceiu-seic.ca/en/general/update-on-the-hrsdc-service-management-structural-model-smsm-job-description-grievances-3/
November 16, 2012

Update on the HRSDC Service Management Structural Model “SMSM” Job Description Grievances

The four thousand five hundred grievances on SMSM job description file is moving along slowly. Since the last update, the Team Leader and the Business Expertise Senior Consultant files that have moved to adjudication. Here is an update on where some of the GJD files are sitting.

Group Job Title Status
CR-03 Support Clerk

Adjudication*

CEIU sent grievance to PSAC for adjudication The employer declined mediation.

CR-04 Program and Service Delivery Clerk

Third level

The grievance was presented at third level this summer. CEIU is waiting for the response.

PM-01 Integrity Services Officer

Review of the GJD

The grievance was presented at third level and the employer has allowed it. The employer will conduct a review of the job description.

PM-01 Payment Service Officer

Adjudication*

The grievance was denied at third level and sent to PSAC for adjudication

PM-01 Citizen Service Officer

Adjudication*

The grievance was presented at third level, was partially accepted and sent to PSAC for adjudication. The employer declined mediation.

PM-02 Integrity Services Investigator

Adjudication*

CEIU sent grievance to PSAC for adjudication The employer declined mediation.

PM-02 Citizen Services Specialist

Adjudication*

CEIU sent grievance to PSAC for adjudication The employer declined mediation.

PM-02 Program Officer

Third level

The grievance was presented at third level this summer. CEIU is waiting for the response.

PM-02 Services Canada Benefits Officer

Adjudication*

CEIU sent grievance to PSAC for adjudication PSAC requested mediation.

PM-03 Senior Integrity Services Officer

Closed -Withdrew

The grievance was denied at third level and sent to PSAC for adjudication The Union withdrew the grievance since the only grievor did not want to pursue any further. The file is closed

PM-03 Team Leader

Adjudication*

The grievance was denied at third level and sent to PSAC for adjudication

PM-03 Business Expertise Advisor

On hold

The grievance has not been presented yet.

PM-05 Business Expertise Senior Consultant

Adjudication*

The grievance was denied at third level and will be sent to PSAC for adjudication

PM-05 Service Manager

Closed -Withdrew

The grievance was denied at third level. The grievors didn’t show interest in continuing. The file is closed

*It should be noted that when grievance files reach adjudication, the timeframe to get through the process would be at least two years.

More information will be posted when other updates on the SMSM GJD grievances are available.

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